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You may find the help you need on our FAQ page but if you need further assistance or help with a product please give our customer service line a call on 01249 714466 during office hours Monday-Friday 9am - 6pm. 

Out of those hours please email us on website@tonyvalentine.com we will answer emails within 24 hours but in most cases a lot quicker.

Or use our chat program to contact us (you can find that in the bottom right corner of the site)