Terms of service

Terms of Service

Effective Date: 12 May 2026

Welcome to Tony Valentine Golf. These Terms of Service govern your use of our website and any purchases made through it.

By accessing or using this website, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use this website.

1. About Us

This website is operated by Tony Valentine Golf.

Contact Details:

Tony Valentine Golf Centre
Priory Business Park
Bradford Road
Corsham
Wiltshire
SN13 0RB
United Kingdom

Telephone: 01249 714466
Email: info@tonyvalentine.com

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or using the website under the supervision of a parent or guardian

  • You are legally capable of entering into binding contracts

  • The information you provide is accurate and complete

3. Products and Services

Tony Valentine Golf sells golf clubs, golf equipment, golf clothing, footwear, accessories, fitting services, simulator bookings, coaching services, and related products.

All products and services are subject to availability.

We reserve the right to:

  • Withdraw products or services at any time

  • Restrict quantities available for purchase

  • Refuse or cancel orders where necessary

  • Update product specifications, pricing, descriptions, and imagery without notice

We make reasonable efforts to ensure all information on the website is accurate. However, errors relating to pricing, specifications, or availability may occasionally occur.

If an error is identified after an order is placed, we reserve the right to cancel the order and provide a full refund.

4. Orders and Acceptance

Placing an order on our website constitutes an offer to purchase goods or services.

Your order is only accepted when:

  • Payment has been successfully authorised

  • Stock or service availability has been confirmed

  • We issue confirmation that your order has been dispatched or booked

We reserve the right to refuse or cancel any order for reasons including:

  • Suspected fraudulent activity

  • Incorrect pricing or website errors

  • Product unavailability

  • Breach of these Terms of Service

If payment has already been taken for a cancelled order, a full refund will be issued to the original payment method.

5. Pricing and Payment

All prices displayed on the website are in GBP (£) and include VAT where applicable.

We reserve the right to change pricing without notice.

Payment must be completed in full before goods are dispatched or services are provided.

We use secure third party payment providers to process transactions. We do not store full payment card details on our systems.

6. Delivery

Delivery estimates are provided for guidance only and are not guaranteed.

We are not responsible for delays caused by:

  • Courier services

  • Customs clearance

  • Weather events

  • Manufacturer delays

  • Circumstances beyond our reasonable control

Risk in goods passes to you upon delivery.

You are responsible for ensuring delivery information is accurate.

7. Returns and Refunds

Your statutory rights under UK consumer law are not affected.

For distance purchases, consumers may have the right to cancel eligible orders within 14 days of receipt under the Consumer Contracts Regulations.

To qualify for a return:

  • Items must be unused and in original condition

  • Original packaging must be retained where possible

  • Proof of purchase must be provided

The following items may be excluded from return unless faulty:

  • Custom fitted clubs

  • Personalised products

  • Special order items

  • Used products

  • Gift cards

Refunds are processed to the original payment method once returned goods have been inspected.

8. Custom Fitting and Coaching Services

Bookings for fitting sessions, simulator use, or coaching services may require advance payment.

We reserve the right to charge cancellation or no-show fees where reasonable notice is not provided.

Custom fitted equipment is built to customer specifications and may not be eligible for cancellation or refund once production has commenced.

9. Product Performance Disclaimer

Golf equipment performance can vary significantly depending on the individual golfer, swing characteristics, environmental conditions, and fitting suitability.

Any distance, forgiveness, launch, or performance claims presented on this website are manufacturer supplied and should not be interpreted as guaranteed results.

10. Intellectual Property

All website content including:

  • Logos

  • Branding

  • Text

  • Product imagery

  • Graphics

  • Website design

  • Downloads

  • Videos

remain the property of Tony Valentine Golf or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

11. Website Use

You agree not to:

  • Use the website unlawfully

  • Attempt to gain unauthorised access to systems or data

  • Interfere with website functionality

  • Upload malicious code or harmful content

  • Use automated tools to scrape or harvest data

We reserve the right to suspend or terminate access where misuse is suspected.

12. Limitation of Liability

To the fullest extent permitted by law, Tony Valentine Golf shall not be liable for:

  • Indirect or consequential losses

  • Loss of profits

  • Loss of business opportunity

  • Data loss

  • Delays outside our reasonable control

Nothing in these terms excludes liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

  • Any liability that cannot legally be excluded under UK law

13. Third Party Links

This website may contain links to third party websites or services.

We are not responsible for the content, security, or practices of external websites.

14. Privacy

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

15. Changes to These Terms

We reserve the right to amend these Terms of Service at any time.

Updated versions will be posted on this page and take effect immediately upon publication.

16. Governing Law

These Terms of Service are governed by the laws of England and Wales.

Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact:

Tony Valentine Golf
Email: info@tonyvalentine.com
Telephone: 01249 714466

Website: Tony Valentine Golf